About this Course
This course gives networking professionals hands-on knowledge of how to troubleshoot a BIG-IP system using a number of troubleshooting techniques as well as troubleshooting and system tools. This course includes lectures, labs, and discussions.
Audience Profile
This course assumes that you have successfully completed the Administering BIG-IP course, or equivalent, and have hands-on experience working in a production BIG-IP environment for several months. You should have a solid understanding of the environment in which the BIG-IP is deployed. This course is meant for BIG-IP administrators, network engineers, applications engineers, etc., who will be responsible for troubleshooting problems associated with their BIG-IP system.
Outline
Lesson 1 : Setting Up the BIG-IP System
- Introducing the BIG-IP System
- Initially Setting Up the BIG-IP System
- Archiving the BIG-IP Configurations
- Leveraging F5 Support Resources and Tools
Lesson 2 : Reviewing Local Traffic Configuration
- Reviewing Nodes, Pools, and Virtual Servers
- Reviewing Address Translation
- Reviewing Routing Assumptions
- Reviewing Application Health Monitoring
- Reviewing Traffic Behavior Modification with Profiles
- Reviewing the TMOS Shell (TMSH)
- Reviewing Managing BIG-IP Configuration Data
Lesson 3 : Troubleshooting Methodology
- Troubleshooting Methodology
- Troubleshooting Methodology Steps
- Step 1: Define the Problem
- Step 2: Gather Information
- Step 3: Define Hypotheses
- Step 4: Develop a Test Plan
- Steps 5 and 6: Implement the Plan and Observe the Results
- Step 7: Repeat as Necessary
- Documenting a Problem
- Putting the Troubleshooting Steps to Use
Lesson 4 : Working with F5 Support
- Leveraging AskF5
- Finding Resources on DevCentral
- Using the BIG-IP iHealth System
- Working with F5 Technical Support
- Running End User Diagnostics (EUD)
- Requesting Return Materials Authorization
- Understanding F5’s Software Version Policy
- Managing Upgrades and Hotfixes
- Managing the BIG-IP License for Upgrades
- Managing BIG-IP Disk Space
- Upgrading BIG-IP Software
Lesson 5 : Product Architecture
- Introducing BIG-IP Architecture
- Introducing and Accessing AOM
- Introducing Switch Fabric Function
- Introducing Host Subsystem Function
Lesson 6 : Troubleshooting – Bottom to Top
- Introducing Differences between BIG-IP and LINUX Tools
- Troubleshooting with Layer 1/Layer 2 Tools
- Troubleshooting with Layer 2/Layer 3 Tools
- Troubleshooting with Layer 3 Tools
- Troubleshooting with LINUX Tools
- Troubleshooting Memory and CPU
- Troubleshooting with watch
- Troubleshooting with Additional tmsh commands
- Troubleshooting with End-User Diagnostics (EUD)
Lesson 7 : Troubleshooting Tools
- tcpdump
- Wireshark
- ssldump
- Fiddler
- diff
- KDiff3
- cURL
Lesson 8 : Using System Logs
- Configuring Logging
- Log Files
- Understanding BIG-IP Daemons Functions
- Triggering an iRule
- Deploying and Testing iRules
- Application Visibility and Reporting
Lesson 9 : Troubleshooting Lab Projects
- Network Configurations for Projects
Lesson 10 : Additional Training and Certification
- Getting Started Series Web-Based Training
- F5 Instructor Led Training Curriculum
- F5 Professional Certification Program
Prerequisites
Administering BIG-IP, OSI model, TCP/IP addressing and routing, WAN, LAN environments, and server redundancy concepts; or having achieved TMOS Administration Certification
Venue: LIVE Online
Address:
Description:
Live Online Training
Get the same training you expect in the classroom without leaving your office or home. These are NOT recorded classes. They are LIVE sessions with an expert instructor. We use the latest in video conferencing technologies and audio so you can confidently participate in any class just like being right there in person. We guarantee the effectiveness of our online training delivery approach that we will give you your money back if you are not totally satisfied. Ask us for a demo.
Online class requirements:
- Moderate to fast Internet
- A phone or computer headset is required in order to hear the instructor/moderator). You can use Computer Audio (VoIP) or you can dial in from a regular phone. For convenience, we recommend a hands-free headset or phone.
- Training software must be installed on your computer (trial versions are acceptable)
- RECOMMENDED: Dual Monitors or computers. For optimal online learning experience, we recommend participants have dual monitors or two computers. Your online classroom credentials allow you to join multiple times from multiple computers. Participants should use one monitor or computer to view the instructor’s shared screen and another monitor or computer to work with the software.
What happens when you enroll in an online class
When you register for an online class, you will receive a welcome email followed by login access to the Citrix GoToTraining virtual classroom. A workbook (printed copy or eBook) will be sent to you prior to the start of class.
Online Training Advantages
Convenience: You don’t have to travel and can attend from your home, office or anywhere with an internet connection. Our online classes are conducted using GoToTraining, a more robust version of the popular GoToMeeting screen sharing and conferencing platform. To accommodate multiple time zones, courses are typically scheduled from 10am – 5pm Eastern with a one-hour lunch break at 12:30 – 1:30 pm Eastern and a 10-minute break in the morning and afternoon. When conducting custom online course for your group, class times can be modified to accommodate your timezone.
Interactive Learning: Our online training is fully interactive. You can speak and chat with the instructor and classmates at any time. Various interactive techniques are used in every class. Our small class sizes (typically 4 – 8 students), allow our instructors to focus on individual performance and issues and to work closely with you to meet your unique needs. Classes are designed to be a hands-on learning experience, providing opportunities for you to try your new skills while the instructor is available for review, questions, and feedback. You have the option to give the instructor permission to view your computer to provide one-on-one assistance when needed.
