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    Best Practices for Facilitating Live, Online Classes

    This session is taught in a live, online format by multiple online instructors. Not only will you learn the best practices for live, online training, but you will also learn by example from some of the leading professionals in online course delivery.

    Introduction to hardware and software needed to host an online class

    Computers, headsets, connections, and more—the setup for hosting an online class can be quite elaborate. In this course, you will get an introduction to the basics, so you can get up and running as soon as you complete your certification program.

    Converting Courses for Online Delivery

    Making the conversion from teaching in a live, face-to-face classroom to teaching online is not a seamless operation. Many aspects of the class need to change, including course handouts, PowerPoint slides, learning activities, and even your own communication style. In this section, you’ll learn how to make the conversion. You’ll evaluate course handouts, slides, and classroom learning activities to discover what needs to change. Everything you might do in the classroom has its parallel in the online classroom. Here you will discover what those parallels are and how to make them effective.

    Public Speaking for the Online Audience

    Empathy, personality, confidence, informality. These are just some of the personal characteristics you want to project to your online audience, all while delivering content and creating a learning experience. In this section we will address questions such as when does a class become an audience? How do I handle disruptive students? Is it ok to use humor—and how do I know how it is coming across? Giving an online class is part teaching, part public speaking, part classroom management—and by the end of this section, you will have techniques for online presentation that will give you confidence and your audience a positive online experience.

    Quizzes and Polls for Online Delivery

    Quizzes and polls can be delivered informally as part of the minute by minute interactivity of your online class. But more formal quizzes and polls can also be set up in your online classroom platform. What should the various quizzes and polls cover? That is what this section is about.

    PowerPoint Design for Online Presentation

    You know that people complain about death by PowerPoint when in-person presenters deliver bullet point after bullet point, reading each slide to the audience. Think how much more deadly boring this type of presentation would be online! Nevertheless, PowerPoint may play a major part in your online training. If you are teaching soft skills or conceptual skills, it may be your main visual communication tool. If you are teaching software, PowerPoint will still play a role in framing your lessons with agendas and supplemental information.

    In this section, a professional graphic designer will coach you through the fundamentals of designing effective PowerPoint slides for online training. You’ll learn some basic design concepts and specific techniques for designing slides that will effectively illustrate and support your online training.

    Live Proficiency Exam

    During the afternoon of Day 2 of the certification program, you will prepare and deliver a segment of online training on a topic of your choice. One or more of our certified trainers will evaluate your presentation. If all goes as planned, you will leave this two-day training with the live proficiency exam passed.

    Written Certification Exam

    The ICCOTP Certification Program is not just a “certificate” stating that you attended a class. Instead, it is a certification: a credential certifying that you have mastered the content and achieved proficiency in delivering high-quality online course material. As part of that certification, you must pass a written exam covering the content you learn during the certification class. You have 60 days after the two-day online program to complete and pass the certification exam. We recommend that you attempt the exam as soon as you possibly can after the two-day session. That way, the material is fresh in your mind, and you very likely will pass the exam on your first try. However, if at first you don’t succeed, you have a free retake.

    Certified Online Training Professional

    Once you have taken the two-day training, successfully completed the live proficiency exam, and passed the written exam, you will be officially listed in the ICCOTP online registry of certified online training professionals. You will receive a certification document suitable for printing, and you are authorized to use the phrase Certified Online Training Professional, or COTP, on resumes and other documents. The certification is good for two years, and then requires renewal.


    Online Event


    Live Online Training

    Get the same training you expect in the classroom without leaving your office or home. These are NOT recorded classes. They are LIVE sessions with an expert instructor. We use the latest in video conferencing technologies and audio so you can confidently participate in any class just like being right there in person. We guarantee the effectiveness of our online training delivery approach that we will give you your money back if you are not totally satisfied.  Ask us for a demo.

    Online class requirements:

    • Moderate to fast Internet
    • A phone or computer headset is required in order to hear the instructor/moderator). You can use Computer Audio (VoIP) or you can dial in from a regular phone.  For convenience, we recommend a hands-free headset or phone.
    • Training software must be installed on your computer (trial versions are acceptable)
    • RECOMMENDED: Dual Monitors or computers. For optimal online learning experience, we recommend participants have dual monitors or two computers. Your online classroom credentials allow you to join multiple times from multiple computers. Participants should use one monitor or computer to view the instructor’s shared screen and another monitor or computer to work with the software.

    What happens when you enroll in an online class

    When you register for an online class, you will receive a welcome email followed by login access to the Citrix GoToTraining virtual classroom. A workbook (printed copy or eBook) will be sent to you prior to the start of class.

    Online Training Advantages

    Convenience: You don’t have to travel and can attend from your home, office or anywhere with an internet connection. Our online classes are conducted using GoToTraining, a more robust version of the popular GoToMeeting screen sharing and conferencing platform. To accommodate multiple time zones, courses are typically scheduled from 10am – 5pm Eastern with a one-hour lunch break at 12:30 – 1:30 pm Eastern and a 10-minute break in the morning and afternoon. When conducting custom online course for your group, class times can be modified to accommodate your timezone.

    Interactive Learning: Our online training is fully interactive. You can speak and chat with the instructor and classmates at any time. Various interactive techniques are used in every class. Our small class sizes (typically 4 – 8 students), allow our instructors to focus on individual performance and issues and to work closely with you to meet your unique needs. Classes are designed to be a hands-on learning experience, providing opportunities for you to try your new skills while the instructor is available for review, questions, and feedback. You have the option to give the instructor permission to view your computer to provide one-on-one assistance when needed.

    GSA Schedule: 47QTCA19D008F