MacOS Support Essentials Training Course v15
Did you know that over 55% of U.S. companies now support Apple devices in the workplace? As macOS adoption surges across enterprises, skilled professionals who can support and troubleshoot Apple systems are in high demand. macOS Support Essentials v15 is the only official Apple Pro Training Series course covering macOS Sequoia, making it the top choice for anyone tasked with supporting, optimizing, or securing Mac environments.
This immersive training provides step-by-step guidance on installing, configuring, and maintaining macOS Sequoia. You’ll get hands-on practice with real-world scenarios, upgrading systems, recovering data, managing network services, and fine-tuning security. Whether you’re in IT support, a help desk role, or a dedicated Mac power user, you’ll leave with the expertise to keep your organization’s Apple devices running smoothly and securely.
This course provides the practical knowledge and tools needed to confidently support macOS Sequoia systems. You will learn how to:
- Perform installation, upgrade, and reinstallation of macOS
- Configure system settings and manage user accounts
- Use macOS Recovery utilities for troubleshooting
- Manage file systems, permissions, and security
- Optimize system resources and network configurations
- Anyone who needs to support, troubleshoot, or optimize macOS Sequoia, such as IT professionals, technicians, help desk specialists, and ardent Mac users.
- MacOS familiarity
- Basic computer navigation skills
- Anyone who needs to support, troubleshoot, or optimize macOS Sequoia, such as IT professionals, technicians, help desk specialists, and ardent Mac users.
- Overview of macOS
- Updating, upgrading, or reinstalling macOS
- Setting up and configuring macOS
- Working with the command line
- Utilizing macOS Recovery tools
- Keeping macOS up to date
- User account management
- Organizing user home folders
- Overseeing security and privacy settings
- Handling password changes
- File system and storage administration
- Using FileVault for encryption
- Managing permissions and sharing options
- Accessing hidden items, shortcuts, and file archives
- System resource management
- Leveraging Metadata, Spotlight, and Siri
- Backing up data with Time Machine
- Application installation
- File management
- Troubleshooting and managing applications
- Configuring basic network settings
- Adjusting advanced network settings
- Diagnosing and resolving network issues
- Overseeing network services
- Managing host sharing and the personal firewall
- Troubleshooting peripherals
- Setting up and managing printers and scanners
- Resolving startup and overall system issues