AI Basics for Everyday Business Users: Getting Started with AI Tools & Techniques
AI Basics for Everyday Business Users: Getting Started with AI Tools & Techniques is a beginner-friendly, hands-on workshop designed for business professionals who are new to AI and want to use it confidently in their everyday work. No technical or coding background is required. The course focuses on practical, real-world applications of AI using user-friendly tools such as ChatGPT, Gemini, and other GPT-based assistants.
Guided by an experienced instructor, participants learn how to craft effective prompts, automate routine tasks, analyze information, generate content, and integrate AI into familiar tools like email, spreadsheets, and document editors. The workshop also emphasizes responsible and ethical AI usage, helping learners work with business data safely and confidently. By the end of the course, participants gain practical skills and confidence to apply AI immediately to improve productivity, communication, and decision-making.
- Understand what AI is in plain language and how it is used in business today
- Use AI tools such as ChatGPT and Gemini to support writing, research, brainstorming, and communication
- Write simple, clear prompts that produce useful and relevant AI responses
- Apply AI to everyday tasks such as summarizing documents, drafting emails, planning projects, and organizing information
- Streamline workflows by automating repetitive tasks with AI assistance
- Use AI for creative tasks such as presentations, content creation, and visual generation
- Analyze data, identify patterns, and support better decision-making using AI tools
- Apply best practices for secure, ethical, and responsible AI usage, including data privacy and bias awareness
- Operations professionals
- Marketing and communications staff
- Human resources professionals
- Customer service representatives and managers
- Project managers and coordinators
- Administrative and business support staff
- No technical skills or prior AI experience required
- No coding background needed
- Basic familiarity with common digital tools such as email, documents, spreadsheets, and office software
- General understanding of business operations and workflows is helpful