Microsoft Outlook Part 1: Communications and Calendaring

Microsoft Outlook Part 1: Email, Calendar, and Communication Essentials is an introductory-level course designed to help users effectively manage email and daily communication tasks using Microsoft Outlook. The course introduces participants to Outlook as a comprehensive personal information management tool, covering email communication, contact management, calendar scheduling, task tracking, and notes. Learners will gain practical skills to organize messages, schedule meetings, manage contacts, and customize Outlook to improve productivity and communication efficiency in both business and personal environments.

• Navigate the Microsoft Outlook interface to read, compose, and respond to emails
• Use the Address Book and apply spelling and grammar checks in messages
• Format email content and manage message recipients
• Attach files and insert illustrations into messages
• Customize reading and response options for messages
• Organize email using flags, categories, and folders
• Create, edit, view, and print contact information
• Schedule appointments and meetings using the Calendar
• Respond to meeting invitations and manage calendar views
• Create and manage tasks and notes to track work and reminders

• Office professionals who rely on email and scheduling for daily work
• Administrative assistants, coordinators, and managers
• New Outlook users or users transitioning from another email client
• Professionals who need to manage email, contacts, calendars, and tasks efficiently

• Basic end-user computer skills
• Familiarity with the Windows operating system
• Ability to open and close applications
• Experience navigating file structures and managing files and folders