Microsoft Outlook Part 2: Organization and Automation

Microsoft Outlook Part 2: Advanced Email, Organization, and Collaboration is an intermediate-level course designed for users who want to take full advantage of Outlook’s powerful communication and personal management features. Building on foundational Outlook skills, this course focuses on advanced message management, automation, calendar coordination, contact organization, and data protection. Participants learn how to customize Outlook to match their workflow, automate repetitive email tasks, manage mailbox storage, and securely share and delegate access to workspaces. By the end of the course, learners will be able to use Outlook as a comprehensive productivity and collaboration tool in professional environments.

• Customize message behavior, command sets, and global Outlook options
• Organize, sort, filter, and search messages efficiently
• Manage mailbox size and control unwanted or spam messages
• Automate email management using rules, automatic replies, and Quick Steps
• Configure advanced calendar options and manage multiple calendars
• Manage meeting responses and scheduling options
• Import, export, and share contact information using advanced tools
• Assign, track, and manage tasks for personal or team productivity
• Share calendars, contacts, and folders and delegate access securely
• Archive, back up, and manage Outlook data files to protect information

• Outlook users who already understand basic email and calendar functionality
• Office professionals managing high volumes of email
• Administrative staff and coordinators supporting teams or executives
• Professionals who need advanced organization, automation, and collaboration features in Outlook

• Basic end-user computer skills
• Familiarity with the Windows operating system
• Experience opening applications and managing files and folders
• Basic working knowledge of Microsoft Outlook (equivalent to Outlook Part 1)