Explore Microsoft 365 Copilot Chat

This course introduces Microsoft 365 Copilot Chat and teaches learners how to use its AI-powered chat capabilities to enhance productivity, streamline work, and collaborate securely in real time. Participants learn how Copilot Chat combines web-based insights with work-grounded data to deliver relevant responses, how to access Copilot Chat across Microsoft 365 platforms, and how to craft effective prompts to get the most value from AI-assisted conversations. The course also explains how Copilot Chat capabilities expand when a Microsoft 365 Copilot license is added.

• Describe the purpose of Microsoft 365 Copilot Chat
• Identify where and how to access Copilot Chat across Microsoft 365 applications
• Distinguish between work-grounded and web-grounded modes and their use cases
• Navigate the Copilot Chat interface and initiate conversations effectively
• Use Copilot Chat to support research, analysis, and creative tasks

• Microsoft 365 users who want to improve productivity using AI-powered chat
• Business professionals seeking to streamline everyday work tasks and collaboration
• IT and administrative users supporting Microsoft 365 adoption and usage

Familiarity with accessing and using Microsoft 365 services