Cancellation Policy
- Class registrations canceled more than 15 days prior to the class date will be issued a refund, less an administrative fee equal to 10% of the total class price.
- Class registrations canceled within 14-8 days prior to the class date will be issued a refund, less an administrative fee equal to 30% of the total class price.
- Class registrations canceled within 7 days of the class date will not receive a refund.
Re-scheduling Policy
We allow one class reschedule per registration. The reschedule must be for a date already on our schedule but does not have to be for the next scheduled class. We do allow customers to substitute a different student but cannot re-ship class materials already shipped to the original registrant.
Class retake Policy
Amananet warrants that all services provided shall be in accordance with recognized industry standards. Our goal is to ensure you benefit from our services and believe our unique blend of expertise and methodology will deliver an effective and rewarding results. Should you be dissatisfied with one of our training classes, you may request to take the class again for free within 6 months of your original class date, subject to seat availability.
100% Satisfaction Guarantee
We shall make every effort to make sure that we meet or exceed your expectations. If there is a problem of any kind, we will make sure it gets corrected. Remedies can include free workshop retakes, one-on-one sessions to make up any shortfalls, or 100% full refund if your requirements were still not met.