Salesforce Practitioner Essentials (SP-SPE101)

This class is for anyone new to the Salesforce ecosystem who needs a high-level understanding of the Salesforce Ecosystem, the Salesforce Platform, standard Salesforce Functions, opportunities for Implementation and Customization, plus the various Salesforce Clouds, Products, Industry Solutions, and more. The class presents a broad range of topics at the right level of detail for the intended audience and is delivered as a high-level overview of Salesforce with discussion of use cases and how to determine the most appropriate Salesforce technologies to leverage.

• Salesforce Ecosystem
• Salesforce Platform
• Standard Salesforce functions
• Opportunities for Implementation and Customization
• Salesforce Clouds
• Salesforce Products
• Other Industry Solutions

This course is recommended for people who need to understand the Salesforce terminology, ecosystem, and positioning, such as Analysts, Developers, Architects, Consultants, Professional Services Leaders, Consulting and Product Salespeople, and others who need an overview of Salesforce and the Salesforce ecosystem.