ITIL Training Courses
ITIL is an integrated set of processes and best-practices for delivering IT services to customers and is the most widely adopted approach to IT Service Management in the world. Learn how to effectively reduce your organization's IT costs, better define and formalize operational processes, provide a “common language” for both business and IT, and improve overall customer satisfaction.
ITIL training from Amananet is ideal for any technology professionals looking to create a solid foundation of IT service management in their organization or pursue ITIL certification.
Review the following to determine your ideal certification path
Anyone who needs to learn the fundamentals of IT and digital service delivery and is interested in the adoption of a new service management culture should consider the ITIL 4 Foundation certification. It is intended for professionals beginning their ITIL 4 journey or those seeking to improve their current level of ITIL knowledge.
ITIL 4 Strategic Leader acknowledges the need of ITIL for all digitally enabled services, not only IT operations. Earning your ITIL 4 Strategic Leader certification demonstrates a clear grasp of how IT impacts and guides a companies strategy.
To earn your ITIL 4 Managing Professional or ITIL 4 Strategic Leader, you must complete all modules in each stream, with ITIL Strategist Direct, Plan and Improve being a universal module for both streams
After earning the ITIL 4 Managing Professional designation, candidates would only need to complete the ITIL 4 Leader: Digital and IT Strategy module to achieve the ITIL 4 Strategic Leader designation.
For IT professionals working in technology and across digital teams, ITIL 4 Managing Professional is an ideal next step after ITIL 4 Foundation. The Managing Professional (MP) stream gives students the technical and practical know-how they need to manage productive IT-enabled services, teams, and workflows.